🔒 OFFICIAL PRIVACY POLICY

Pop77 Privacy Policy – Member Personal Data Protection

Pop77 takes the protection of every member's personal data seriously. This Privacy Policy clearly explains how your information is collected, used, stored, and protected within our platform.

This Privacy Policy is effective from 1 January 2026. All members will be notified of any material changes to this policy.

1. Introduction

Pop77 (hereinafter referred to as "we", "the platform", or "pop77") is committed to protecting the privacy and security of the personal data of every individual using our platform at pop77.onl. This Privacy Policy is formulated in accordance with internationally recognised data protection principles and describes our practices regarding the collection, use, storage, and disclosure of your personal information.

By registering or using pop77 services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to delete your account.

pop77 will not sell, rent, or trade your personal information to any third party for marketing purposes without your explicit consent.

2. Information Collected

Pop77 collects various types of information to ensure a safe, seamless, and personalised user experience. The information we collect can be divided into two main categories:

Information you provide directly:

  • Full name as stated in your official identification document.
  • An active email address for communication and account verification purposes.
  • Mobile number for two-factor authentication and important notifications.
  • Date of birth for age verification purposes (18 years and above).
  • Current residential address for KYC (Know Your Customer) compliance.
  • A copy of your identification document (MyKad or passport) when required for verification.
  • Information on payment methods used for deposits and withdrawals.

Information collected automatically:

  • IP address and general geographic location data when you access the platform.
  • Device type, operating system, and web browser version used.
  • Activity log data including login times, games played, and transactions made.
  • Session cookies and user preference cookies to enhance your browsing experience.
  • Platform performance and diagnostic data for technical maintenance.

3. Purpose of Data Collection and Use

Every piece of information we collect has a clear and legitimate purpose. pop77 uses your personal data for the following purposes:

Purpose of Use Data Types Used
Account registration and management Name, email, phone number, date of birth
Identity verification (KYC) Identity documents, residential address
Financial transaction processing Payment information, transaction data
Fraud prevention and security IP address, activity logs, device data
Legal and regulatory compliance All related data
Service communications and support Email, phone number
Product improvement and user experience Usage data, cookies, activity logs
Personalised promotions and offers (with consent) Game history, user preferences

4. Information Sharing with Third Parties

Pop77 only shares your personal information with third parties in the following legitimate and necessary circumstances:

  • Payment service providers — Required transaction information is shared with FPX, eWallet, and banking network providers to process your deposits and withdrawals.
  • Technical service providers — Third parties assisting us with server hosting, platform analytics, and cybersecurity are bound by strict confidentiality agreements.
  • Regulatory bodies and law enforcement agencies — pop77 will disclose required information to authorities when mandated by law or court order.
  • Identity verification services — KYC information is shared with licensed third-party verification services to confirm the validity of member identities.

All third parties working with pop77 are bound by strict data protection agreements and may only use your information for the specified purposes.

5. Data Storage & Security

Pop77 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:

  • 256-bit SSL/TLS data encryption for all communications between your browser and pop77 servers.
  • Enterprise-grade firewall systems and real-time intrusion detection.
  • Encryption of sensitive data in databases using AES-256 standards.
  • Role-based access controls — only authorised staff may access member personal data.
  • Regular security audits by independent third parties to identify and address any system vulnerabilities.
  • Automatic data backups stored at secure, protected data centres.

Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Generally, active account data is retained for the duration the account remains active, while data from terminated accounts is retained for a minimum of five years for legal compliance and audit purposes.

pop77 does not directly store your credit card numbers or sensitive banking details in our systems. All payment information is processed through a PCI-DSS certified payment gateway.

6. Cookies & Tracking Technologies

Pop77 uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you browse our platform.

The types of cookies we use are as follows:

  • Essential Cookies — Required for core platform operations such as login session authentication and security. These cookies cannot be disabled.
  • Performance Cookies — Collects information about how you use the platform to help us improve website functionality and speed.
  • Functional Cookies — Saves your preferences such as language, display settings, and game preferences so you do not need to reset them each time you log in.
  • Analytics Cookies — Helps us understand aggregated and anonymised usage patterns for product improvement purposes.

You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect platform functionality and your overall user experience.

7. Your Rights Regarding Personal Data

As a pop77 member, you have several important rights regarding your personal data, which we fully respect. These rights may be exercised at any time by contacting our support team.

8. Cross-Border Data Transfers

In operating the pop77 platform, your personal data may be transferred to and processed on servers located outside Malaysia. All cross-border data transfers carried out by pop77 comply with applicable data protection requirements, and we ensure that a level of protection equivalent to Malaysian standards is maintained wherever your data is processed.

Pop77 only uses data centres and cloud service providers with recognised international security certifications, including ISO 27001 and SOC 2, to ensure your data is fully protected regardless of its physical processing location.

9. Children's Privacy

The pop77 platform is strictly for adults aged 18 and above. We do not knowingly collect or process any personal information from individuals under 18 years of age. If we discover that a child's personal data has been collected without our knowledge, that data will be deleted immediately and the relevant account will be terminated.

If you believe that someone under the age of 18 has registered an account at pop77, please notify our support team immediately via live chat, available 24/7.

10. Links to Third-Party Websites

The pop77 platform may contain links or references to third-party websites or services. This Privacy Policy applies solely to the pop77 platform and does not cover the privacy practices of any third-party websites. pop77 is not responsible for the content or privacy practices of those external sites, and we encourage you to read the privacy policy of every website you visit.

11. Amendments to the Privacy Policy

Pop77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated to members via in-platform notifications or email at least seven days before the changes take effect.

The "Effective Date" at the top of this document will be updated each time an amendment is made. Your continued use of the pop77 platform after an amendment takes effect constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the pop77 support team via live chat, available 24 hours a day, 7 days a week. We are committed to responding to all privacy-related enquiries within 72 working hours.

Your Rights as a pop77 Member

1
Right of Access

You have the right to request a copy of all personal data we hold about you at any time. Such requests will be processed within 30 business days.

2
Right to Rectification

If any of your personal information is inaccurate or outdated, you have the right to request an immediate correction through your account settings or our support team.

3
Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to applicable legal obligations and data retention requirements.

4
Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. We will honour your request immediately.

5
Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.

6
Right to Withdraw Consent

You may withdraw consent for data processing at any time. Withdrawal of consent does not affect the validity of processing carried out prior to withdrawal.

Why Your Data Is Safe with pop77

256-bit SSL Encryption

All data transmitted between your device and pop77 servers is protected with military-grade 256-bit SSL encryption. This means no third party can read or intercept your sensitive information while in transit.

Secure KYC Verification

Pop77's KYC process uses a certified and secure identity verification platform. Your documents are processed with full encryption and accessed only by specifically authorised personnel.

No Data Sales

Pop77 has never and will never sell, rent, or trade member personal data to third-party advertisers. Your information belongs solely to you and is used exclusively to improve our services for you.

PCI-DSS Certified Payments

All financial transactions on pop77 are processed through PCI-DSS compliant payment gateways. Your card or bank account details are not stored directly in pop77's systems.

Two-Factor Authentication

Pop77 supports two-factor authentication (2FA) for all member accounts. This additional security layer ensures that even if your password is compromised, your account remains protected from unauthorised access.

Regular Security Audits

Pop77's systems and infrastructure undergo comprehensive security audits by independent experts on a regular basis. Any identified vulnerabilities are addressed promptly to ensure your data remains protected at all times.

Privacy Policy FAQ

pop77 only shares your personal information in limited and lawful circumstances — with payment service providers to process your transactions, with KYC verification services, and with authorities where required by law. pop77 will not sell or share your data for third-party marketing purposes.

Yes, you have the right to request the deletion of your personal data. However, full deletion may be subject to legal data retention requirements that oblige us to keep transaction records and KYC information for a minimum period as stipulated by applicable legislation. Please contact our support team to initiate this process.

All financial transactions are processed through PCI-DSS compliant payment gateways. pop77 does not store your credit card numbers, bank account numbers, or banking passwords in our systems. Sensitive payment data is processed directly by certified payment providers and protected with the highest level of encryption.

Upon account termination, pop77 will retain your personal information and transaction records for a minimum of five years as required by applicable financial services and anti-money laundering laws. After this period, data that is no longer needed will be securely deleted or anonymised.

You can manage cookie settings through your web browser's settings menu (Chrome, Firefox, Safari, etc.). Please note that disabling essential cookies may affect your login functionality and session security. Analytics and functional cookies can be disabled without significantly impacting core platform operations.
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